Careers

SOUTH ENGLAND

The goal of the South Regional Sales Executive is to facilitate sales in every possible way across the range of services for ServiceSport UK. The South Regional Sales Executive will assist the National Sales Manager (NSM) to drive the growth of the business with all outbound sales in their region . As a South Regional Sales Executive you must be enthusiastic and friendly to best aid and advise customers, to win the sale. You will be responsible for meeting the sales targets set as prescribed. As the South Regional Sales Executive you must have a good understanding and knowledge of all products/services you sell.

RESPONSIBILITIES

• Produce and provide quotes to new customers as and when required.
• Produce monthly reports and reviews for NSM or when requested.
• Update and maintain CRM (simPRO) prevalent to sales workflows.
• Ensure all personal training courses as directed are kept up to date.
• Establish and increase communications with all departments within the business.
• Conform to the ServiceSport UK Code of Conduct and dress code.
• Attend & participate in meetings as and when requested.
• Comply with ServiceSport UK’s Quality Assurance Procedures & ensure all work undertaken complies with QMS requirements.

SALES

• Responsible for actively seeking new leads within your region to reach targets given.
• Reach out to leads selected by the NSM to initiate a relationship and be able to offer ServiceSport UK services through to sale and converting to jobs for the relevant after-sales process.
• Ensure all relevant info and notes are added to the CRM system.

CUSTOMER SITE VISITS

• You will be expected to attend sites where you have leads to reinforce the relations built via phone calls and email to assist the sale as an ambassador of ServiceSport UK.
• To build on your portfolio and relations within the industry you will be expected to attend exhibitions/conferences and events with the NSM and Directors pertaining to those relevant customer bases as an ambassador of ServiceSport UK. This may involve nights away from home.

QUALIFICATIONS

No specific qualifications are required; however, it is essential that the person must have proven experience in a sales role and preferably within a gym equipment capacity. They should be familiar with handling customer enquiries and using a CRM system. As with any customer-facing role, having excellent communication skills is a must.

EXPERIENCE & SKILLS

This person should possess excellent attention to detail and be able to manage a busy workload which can change quickly through the day. Strong time management is required to ensure that all tasks – reactive and proactive can be fit in to the working day. Good interpersonal skills to ensure relationships with customers and colleagues can be built quickly so to give confidence to others:

• Previous Experience in Territory Sales and providing solutions based on customer needs

• Highly Self Motivated

• Excellent Organisational skills

NORTH ENGLAND / SCOTLAND

The goal of the North Regional Sales Executive is to facilitate sales in every possible way across the range of services for ServiceSport UK. The North Regional Sales Executive will assist the National Sales Manager (NSM) to drive the growth of the business with all outbound sales in their region . As a North Regional Sales Executive you must be enthusiastic and friendly to best aid and advise customers, to win the sale. You will be responsible for meeting the sales targets set as prescribed. As the North Regional Sales Executive you must have a good understanding and knowledge of all products/services you sell.

RESPONSIBILITIES

• Produce and provide quotes to new customers as and when required.
• Produce monthly reports and reviews for NSM or when requested.
• Update and maintain CRM (simPRO) prevalent to sales workflows.
• Ensure all personal training courses as directed are kept up to date.
• Establish and increase communications with all departments within the business.
• Conform to the ServiceSport UK Code of Conduct and dress code.
• Attend & participate in meetings as and when requested.
• Comply with ServiceSport UK’s Quality Assurance Procedures & ensure all work undertaken complies with QMS requirements.

SALES

• Responsible for actively seeking new leads within your region to reach targets given.
• Reach out to leads selected by the NSM to initiate a relationship and be able to offer ServiceSport UK services through to sale and converting to jobs for the relevant after-sales process.
• Ensure all relevant info and notes are added to the CRM system.

CUSTOMER SITE VISITS

• You will be expected to attend sites where you have leads to reinforce the relations built via phone calls and email to assist the sale as an ambassador of ServiceSport UK.
• To build on your portfolio and relations within the industry you will be expected to attend exhibitions/conferences and events with the NSM and Directors pertaining to those relevant customer bases as an ambassador of ServiceSport UK. This may involve nights away from home.

QUALIFICATIONS

No specific qualifications are required; however, it is essential that the person must have proven experience in a sales role and preferably within a gym equipment capacity. They should be familiar with handling customer enquiries and using a CRM system. As with any customer-facing role, having excellent communication skills is a must.

EXPERIENCE & SKILLS

This person should possess excellent attention to detail and be able to manage a busy workload which can change quickly through the day. Strong time management is required to ensure that all tasks – reactive and proactive can be fit in to the working day. Good interpersonal skills to ensure relationships with customers and colleagues can be built quickly so to give confidence to others:

• Previous Experience in Territory Sales and providing solutions based on customer needs

• Highly Self Motivated

• Excellent Organisational skills

Are you looking for a role where no two days are the same, with the flexibility to schedule your day as it suits you and travel from site to site within your designated zone, delivering an exceptional level of service to customers such as Bannatyne’s Health Clubs, the Ministry of Defence, Nuffield Health, Premier League Football Clubs, universities, and many more?

As a full-time ServiceSport UK gym equipment field service and repair engineer, you will be provided with all the tools and PPE you need to carry out your job as well as:

– On-the-job training

– Company vehicle

– Fantastic rate of pay

– Paid overtime at time-and-a-half rates

– 4 weeks holiday time per year

– Private medical care

– Company mobile phone and tablet

A full-time position with an excellent opportunity for career progression within the company and potential opportunities to work overseas.

This customer-facing role involves fault diagnosis, servicing, repairing and the general maintenance of gym equipment.

Service & Repair – attending commercial and residential sites to diagnose faults, repair reported faults and carry out routine maintenance of gym equipment in accordance with guidelines and procedures.

Job Management – update the status of allocated jobs via PDA, ensuring all completed jobs are ready to be invoiced in our central management system. Work with our office-based Customer Support team to schedule jobs within your designated zone to ensure priority jobs are completed within service level agreement requirements.

Stock Control – liaise with the Stores Manager to replenish your gym equipment parts van stock.

General maintenance and upkeep of company property, including vehicles, tool kits and uniforms.

Qualifications

A formal Mechanical or Electrical qualification would be advantageous, although not essential.

Experience in mechanical and electrical repair is essential.

Experience & Skills

Good communication skills and ability to work alongside the Customer Support team to schedule jobs. Suitable candidates for this role must be able to work under their own initiative, deliver excellent customer service, act professionally and build good working relationships with customers and fellow ServiceSport UK staff. Ensuring that all activities carried out comply with the Company’s Quality Management System, Health and Safety legislation and legal stipulations. A flexible approach to work and tasks is essential, along with good administration skills, to ensure customers, the company systems and office personnel are fully updated with work progress. A full, clean UK driving license is also required.

****Salary potential earnings of well over £30,000 with overtime.****

****Salary £25,000+ depending on experience****

ServiceSport UK has supported the fitness industry for more than 25 years by prolonging the life of gym equipment for the Ministry of Defence, Nuffield Health, Bannatyne’s, Fitness First, and many more. Not only do we service and repair gym equipment, but we also carry out upholstery repairs to gym pads, supply more than 50,000 gym equipment parts, 3D print, refresh used gym equipment, and supply custom-branded clothing!

About the role:

As a Refurbishment Engineer, you will be an integral part of our production team here in Chorley. You will be responsible for all work carried out, including the dismantling, reworking, and rebuilding of commercial gym equipment, and ensuring you meet our deadlines, targets, and SLAs.

About you and your experience:

A positive, self-starter with a can-do attitude, experience in a similar production environment, using tools, ideally experience in welding and fabricating, and the ability to read technical drawings for each equipment type. A flexible approach to work and tasks is essential, along with sufficient administration skills to ensure Company systems and office personnel are updated appropriately. All activities carried out will comply with Health and Safety legislation and legal stipulations.

Qualifications

A formal Mechanical qualification, including metal works would be advantageous but not essential.

Due to winning several new business contracts, we are currently looking for a Sports and Gym Equipment Service and Repair Engineer in the North West of England. Based from our northern hub in Chorley, Lancashire, you will travel the North West region to conduct inspections, preventative maintenance services, and necessary repair work on sports and gym equipment.

As a full-time ServiceSport UK North West Sports and Gym Equipment Service and Repair Engineer, you will be provided with all the tools and PPE you need to carry out your job as well as:

– On-the-job training

– Company vehicle

– Fantastic rate of pay

– Paid overtime at time-and-a-half rates

– 4 weeks holiday time per year

– Private medical care

– Company mobile phone and tablet

A full-time position with an excellent opportunity for career progression within the company and potential opportunities to work overseas.

This customer-facing role involves fault diagnosis, servicing, repairing, and general maintenance of sports and gym equipment.

Service & Repair – attending schools, colleges, universities and commercial and residential sites to diagnose faults, repair reported faults and carry out routine maintenance of indoor (sports halls, gymnasiums, trampolines) and outdoor sports equipment and gym equipment in accordance with guidelines and procedures.

Job Management – update the status of allocated jobs via PDA, ensuring all completed jobs are ready to be invoiced in our central management system. Work with our office-based Customer Support team to schedule jobs within your designated zone to ensure priority jobs are completed within service level agreement requirements.

Stock Control – liaise with the Stores Manager to replenish your sports equipment and gym equipment parts van stock.

General maintenance and upkeep of company property, including vehicles, tool kits and uniforms.

Qualifications

A formal Mechanical or Electrical qualification would be advantageous, although not essential.

Experience in mechanical and electrical repair is essential.

Experience & Skills

Good communication skills and ability to work alongside the Customer Support team to schedule jobs. Suitable candidates for this role must be able to work under their own initiative, deliver excellent customer service, act professionally and build good working relationships with customers and fellow ServiceSport UK staff. Ensuring that all activities carried out comply with the Company’s Quality Management System, Health and Safety legislation and legal stipulations. A flexible approach to work and tasks is essential, along with good administration skills, to ensure customers, the company systems and office personnel are fully updated with work progress. A full, clean UK driving license is also required.

****Salary potential earnings of well over £30,000 with overtime.****

Due to winning several new business contracts, we are currently looking for a Sports and Gym Equipment Service and Repair Engineer in the South East of England. Based from our southern hub in Witham, Essex, you will travel the South East region to conduct inspections, preventative maintenance services, and necessary repair work on sports and gym equipment.

As a full-time ServiceSport UK South East Sports and Gym Equipment Service and Repair Engineer, you will be provided with all the tools and PPE you need to carry out your job as well as:

– On-the-job training

– Company vehicle

– Fantastic rate of pay

– Paid overtime at time-and-a-half rates

– 4 weeks holiday time per year

– Private medical care

– Company mobile phone and tablet

A full-time position with an excellent opportunity for career progression within the company and potential opportunities to work overseas.

This customer-facing role involves fault diagnosis, servicing, repairing, and general maintenance of sports and gym equipment.

Service & Repair – attending schools, colleges, universities and commercial and residential sites to diagnose faults, repair reported faults and carry out routine maintenance of indoor (sports halls, gymnasiums, trampolines) and outdoor sports equipment and gym equipment in accordance with guidelines and procedures.

Job Management – update the status of allocated jobs via PDA, ensuring all completed jobs are ready to be invoiced in our central management system. Work with our office-based Customer Support team to schedule jobs within your designated zone to ensure priority jobs are completed within service level agreement requirements.

Stock Control – liaise with the Stores Manager to replenish your sports equipment and gym equipment parts van stock.

General maintenance and upkeep of company property, including vehicles, tool kits and uniforms.

Qualifications

A formal Mechanical or Electrical qualification would be advantageous, although not essential.

Experience in mechanical and electrical repair is essential.

Experience & Skills

Good communication skills and ability to work alongside the Customer Support team to schedule jobs. Suitable candidates for this role must be able to work under their own initiative, deliver excellent customer service, act professionally and build good working relationships with customers and fellow ServiceSport UK staff. Ensuring that all activities carried out comply with the Company’s Quality Management System, Health and Safety legislation and legal stipulations. A flexible approach to work and tasks is essential, along with good administration skills, to ensure customers, the company systems and office personnel are fully updated with work progress. A full, clean UK driving license is also required.

****Salary potential earnings of well over £30,000 with overtime.****

Are you passionate about fitness and would like to take up the opportunity to play an integral role in the operations of the UK’s number 1 gym equipment service and repair provider? We are offering a suitable candidate an opportunity to learn on the job while getting paid as a Trainee Upholsterer and Embroiderer!

Based in Chorley, Lancashire, ServiceSport UK has supported the fitness industry for 25 years! We work alongside gym operators, including the Ministry of Defence, Nuffield Health, Fitness First, Bannatyne health clubs, Anytime Fitness, Pure Gym, Ultimate Performance, and many others. Outside of the industry, we support leading organisations such as Marriott Hotels, Sodexo, Holiday Inn, prison services, NHS, professional football clubs, schools, university accommodation sites, and care homes.

We seek a talented individual to contribute to a crucial area of our operation at our Northern Hub in Chorley, Lancashire. If you’re ready to be part of a dynamic company that values excellence and customer satisfaction, read on!

Core responsibilities include:

· Strip down existing upholstery covers from gym equipment pads.

· Reupholster existing upholstery covers onto gym equipment pads.

· Manufacture gym equipment pads using existing templates.

· Use a CNC machine to create new templates for gym equipment pads.

· Use existing sewing machines to manufacture new upholstery covers.

· Measure bespoke jobs and manufacture according to design specs.

· Use a variety of infills, including foam.

· Use required hand tools to complete jobs.

· Embroider onto upholstery covers to complete bespoke works.

· Work across various upholstery projects, including gym equipment pads, superyacht interiors, seating and furniture.

Requirements:

Two GCSEs at grade 3 (D) or above in English and Maths are required to ensure enrolment in the apprenticeship scheme Level 2 Modern Upholsterer.

No previous experience is required as training will be delivered on the job.

All we require is:

· A can-do attitude.

· A willingness to learn.

· Excellent timekeeping.

· Attention to detail.

· Good communication and teamwork skills.

· Ability to follow guidelines and instructions accurately.

Job Type: Full-time 40 hour week

Schedule:

• Day shift
• Monday to Friday

Are you passionate about fitness and would like to take up the opportunity to play an integral role in the operations of the UK’s number 1 gym equipment service and repair provider? We are offering several openings to suitable candidates to learn on the job whilst you get paid!

ServiceSport UK has supported the fitness industry for more than 20 years! Working alongside gym operators including the Ministry of Defence, Nuffield Health, Fitness First, Bannatyne health clubs, Anytime Fitness, Pure Gym, Ultimate Performance and many others. Outside of the industry, we support leading organisations such as Marriott Hotels, Sodexo, Holiday Inn, prison services, NHS, professional football clubs, schools, university accommodation sites and care homes.

We are seeking talented individuals who can contribute to crucial areas of the operation in the North West of England. If you’re ready to be part of a dynamic company that values excellence and customer satisfaction, read on!

You will learn the role of a ServiceSport UK gym equipment field service and repair engineer by working alongside your designated engineer and attending jobs in the North West of England.

This customer-facing role involves fault diagnosis, servicing, repairing and the general maintenance of gym equipment.

Service & Repair – attending commercial and residential sites to diagnose faults, repair reported faults and carry out routine maintenance of gym equipment in accordance with guidelines and procedures.

Job Management – update the status of allocated jobs, via PDA, ensuring all completed jobs are ready to be invoiced in our central management system. Work with our office-based Customer Support team to schedule jobs within your designated zone to ensure priority jobs are completed within service level agreement requirements.

Stock Control – liaise with the Stores Manager to replenish your van stock of gym equipment parts.

General maintenance and upkeep of company property.

Requirements: Two GCSEs at grade 3 (D) or above in English and Maths are required to ensure enrolment in apprenticeship scheme Level 2 Engineering Operative.

Job Type: Full-time 40 hour week

Schedule:

• Day shift
• Monday to Friday

Are you passionate about fitness and would like to take up the opportunity to play an integral role in the operations of the UK’s number 1 gym equipment service and repair provider? We are offering several openings to suitable candidates to learn on the job whilst you get paid!

ServiceSport UK has supported the fitness industry for more than 20 years! Working alongside gym operators including the Ministry of Defence, Nuffield Health, Fitness First, Bannatyne health clubs, Anytime Fitness, Pure Gym, Ultimate Performance and many others. Outside of the industry, we support leading organisations such as Marriott Hotels, Sodexo, Holiday Inn, prison services, NHS, professional football clubs, schools, university accommodation sites and care homes.

We are seeking talented individuals who can contribute to crucial areas of the operation in the South East of England. If you’re ready to be part of a dynamic company that values excellence and customer satisfaction, read on!

You will learn the role of a ServiceSport UK gym equipment field service and repair engineer by working alongside your designated engineer and attending jobs in the South East of England.

This customer-facing role involves fault diagnosis, servicing, repairing and the general maintenance of gym equipment.

Service & Repair – attending commercial and residential sites to diagnose faults, repair reported faults and carry out routine maintenance of gym equipment in accordance with guidelines and procedures.

Job Management – update the status of allocated jobs, via PDA, ensuring all completed jobs are ready to be invoiced in our central management system. Work with our office-based Customer Support team to schedule jobs within your designated zone to ensure priority jobs are completed within service level agreement requirements.

Stock Control – liaise with the Stores Manager to replenish your van stock of gym equipment parts.

General maintenance and upkeep of company property.

Requirements: Two GCSEs at grade 3 (D) or above in English and Maths are required to ensure enrolment in apprenticeship scheme Level 2 Engineering Operative.

Job Type: Full-time 40 hour week

Schedule:

• Day shift
• Monday to Friday

A key role designed to provide excellent customer service and account management to your designated customers. This role involves coordinating and providing accurate SLA information, upselling and cross selling our products and services to customers and also building up the relationship with key personnel within your areas of responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Daily & weekly communications with customer
• Prioritising works/jobs to meet the needs of the customer
• Coordinating works and engineers to site
• Produce monthly SLA reports for management and customer
• Update and maintain account assets register
• Establish and grow communications with all departments within the business
• Forward thinking to increase opportunities of new works
• Conform to the business code of conduct and dress code
• Attend & participate in monthly team meetings
• Comply with ServiceSport’s Quality Assurance Procedures & ensure all work undertaken complies with QMS requirements

KEY POINTS:

• Hitting service targets set by the company for the Operations Team, this includes service renewals to ensure they are approved within at least a month before they expire.
• Also bring in new service contracts. Spotting the opportunity to upsell customers from ad hoc service contracts to all-inclusive service contracts and ensure this is passed & communicated to the Commercial Manager and customer.
• Keeping business plans up to date on service & repair targets and equipment and monitor your progress with the updates from accounts for the monthly, quarterly and annual targets.
• Cross selling and upselling between service and equipment customers.
• Ensuring customer and internal target information is accurate and set out to the correct standard.

Sending customer SLA updates to the service delivery manager weekly and also preparing the SLA packs to be sent to the customer. Information must be checked to make sure it is correct and presented to a high standard.

• Ensuring customer asset lists are kept up to date and all asset movement is accurately recorded in the database.
• Making sure that amendments are done using the correct resource and documentation to ensure the asset lists contain the information as set out by the customer and for ServiceSport’s internal management requirements.
• All responsibilities require proactive and reactive actions daily.

This job description sets out the duties and responsibilities of the job at the time it was drawn up. It is not necessarily descriptive of all your duties and does not restrict your flexibility as you may be requested from time to time to perform other duties according to the requirements of the business.

QUALIFICATIONS

• GCSE or equivalent Any (Grade A*-D/ 9-3) essential
• GCSE or equivalent Any (Grade A*-D/ 9-3) essential
• GCSE or equivalent English (Grade A*-D/ 9-3) essential
• GCSE or equivalent Maths (Grade A*-D/ 9-3) essential

To ensure enrolment in apprenticeship scheme Level 2 Customer Service Practitioner.

This person should possess excellent attention to detail and be able to manage a busy workload which can change quickly through the day. Strong time management is required to ensure that all tasks – reactive and proactive can be fit into the working day. Good interpersonal skills to ensure relationships with customers and colleagues can be built quickly to give confidence to others.